Privacy Policy

Effective Date: 22nd October 2025

At Lala-Land Park, your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website, use our mobile apps, or participate in our services.

1. Information We Collect

  • Personal Information: Name, email, phone number, address, date of birth, and account details when you register or purchase a FunCard.
  • Payment Information: Card details or payment confirmations through secure payment processors (e.g., Flutterwave).
  • Usage Data: How you use our website, app, and services, including game bookings, transactions, and page visits.
  • Device Information: IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

  • Provide and manage your account and FunCard services.
  • Process payments and transactions securely.
  • Personalize your experience and communicate updates, promotions, or events.
  • Improve our website, apps, and services.
  • Prevent fraud and ensure security.

3. Sharing Your Information

We do not sell your personal information. We may share your data:

  • With trusted service providers who help us operate the park, process payments, or manage customer support.
  • To comply with legal obligations or respond to lawful requests.
  • During business transfers, like mergers or acquisitions, under the same privacy commitments.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Remember your preferences and login sessions.
  • Analyze website and app usage to improve performance.
  • Deliver relevant promotions or offers.

You can manage or disable cookies through your browser, but some features may not work properly.

5. Use of Photographs and Media Content

Lala-Land Park may capture photographs and video recordings within the park premises for operational, promotional, and documentation purposes. These images may be used on our website, social media platforms, mobile applications, and other authorised digital or print media owned or managed by Lala-Land.

Clear disclaimer notices are displayed throughout the park informing guests that by entering the premises, they acknowledge and consent to the possibility of being photographed or recorded in publicly accessible areas.

Guests who do not wish to have their images captured or used are required to notify the Park Management or designated staff members upon entry. We will make reasonable efforts to ensure such individuals are excluded from published media or that their images are not used in any identifiable manner.

6. Data Security

We implement industry-standard security measures to protect your information. Access is restricted to authorized personnel, and sensitive data, like payment info, is encrypted.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your account or data.
  • Opt out of marketing communications.

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on our website with a new effective date.

10. Contact Us

If you have questions about this privacy policy or how your data is handled, reach us at:

Email: [email protected]
Address: 15 Evo road, Opposite Golden Tulip, Port Harcourt, Nigeria